Ilhasul Hotel Residencia

comfortable and clean, close to the beach. About 4 squares to restaurants and supermarkets but this was not a problem. Hotel is old outside and new inside doors, with a small kitchen, microwave and oven perfect for families with kids. I”ll come back.

nothing

Very close to the beach, in a non busy crowded area (quiet enough a baby to sleep). The inside room was awesome, modern and clean, including a renewed toilet.

The breakfast area keeps the old building style (ok, could be a charm) but the space available to buffet was quiet little. Could have more coffee stations.

Great location, very close to the beach. Staff (specially Mohamed) very kind and helpful. Apartment is well equipped. many restaurants nearby.

better wifi

Superou as expectativas

Door nob was broken Shower was not warm enough Breakfast was not very good mostly cheap food Game room was not in good condition

The breakfast and the swimmingpool.

We didn't like of the television and the wi fi was very weak.

the kitchen staff was very helpful

I requested a crib for my 1 year old baby … I got to the hotel at 10pm and when I was given the crib I was too tired and it was too dark to see that the crib was filled with mold ..my baby the next morning was up before me and because he is teething he puts everything in his mouth ..he had put in his mouth parts of the crib where the mold was ..my baby who is 1 was in danger of being sick ..I complained the next morning to the staff and they told me that all the cribs they had were covered in mold because of the temperature where they kept the crib ..a few hours later they put a crib in the room that was old and the mattress didn’t fit properly ..the second crib was made out of wood and was old but had no mold that I could see ..I complained to booking.com and they said they couldn’t help me with anything and that they were sorry ..I had a good experience except for the fact that the crib was moldy and my baby was in danger of catching a sickness from the mold ..I am not happy that the company told me that they couldn’t do anything about my problem ..I felt that they should do more about the safety of a baby and that they did not care wether my baby was safe from this mold or not

it was close to the beach

We stayed just 3 days , tried to ask for a partial refund, they refused. the building was not well kept. The wi-fi did not work for 3 days. we were told there were many TV chanels, there were 3- we could not load netflix or any apps. there was a large crack in the sliding glass door to the balcony, it was very cold and drafty. the breakfast was terrible- the bread was old , served cheese was old. Asked for more towels, lady refused until we return existing towels

The location was good if you wanted a beach close by. There were also many tourist shops nearby.

The food wasn't catered to a vegetarian diet. The selection tended to be poor. The internet was poor at times.

comfortable and clean, close to the beach. About 4 squares to restaurants and supermarkets but this was not a problem. Hotel is old outside and new inside doors, with a small kitchen, microwave and oven perfect for families with kids. I”ll come back.

nothing

Very close to the beach, in a non busy crowded area (quiet enough a baby to sleep). The inside room was awesome, modern and clean, including a renewed toilet.

The breakfast area keeps the old building style (ok, could be a charm) but the space available to buffet was quiet little. Could have more coffee stations.

Great location, very close to the beach. Staff (specially Mohamed) very kind and helpful. Apartment is well equipped. many restaurants nearby.

better wifi

Superou as expectativas

Door nob was broken Shower was not warm enough Breakfast was not very good mostly cheap food Game room was not in good condition

The breakfast and the swimmingpool.

We didn't like of the television and the wi fi was very weak.

the kitchen staff was very helpful

I requested a crib for my 1 year old baby … I got to the hotel at 10pm and when I was given the crib I was too tired and it was too dark to see that the crib was filled with mold ..my baby the next morning was up before me and because he is teething he puts everything in his mouth ..he had put in his mouth parts of the crib where the mold was ..my baby who is 1 was in danger of being sick ..I complained the next morning to the staff and they told me that all the cribs they had were covered in mold because of the temperature where they kept the crib ..a few hours later they put a crib in the room that was old and the mattress didn’t fit properly ..the second crib was made out of wood and was old but had no mold that I could see ..I complained to booking.com and they said they couldn’t help me with anything and that they were sorry ..I had a good experience except for the fact that the crib was moldy and my baby was in danger of catching a sickness from the mold ..I am not happy that the company told me that they couldn’t do anything about my problem ..I felt that they should do more about the safety of a baby and that they did not care wether my baby was safe from this mold or not

it was close to the beach

We stayed just 3 days , tried to ask for a partial refund, they refused. the building was not well kept. The wi-fi did not work for 3 days. we were told there were many TV chanels, there were 3- we could not load netflix or any apps. there was a large crack in the sliding glass door to the balcony, it was very cold and drafty. the breakfast was terrible- the bread was old , served cheese was old. Asked for more towels, lady refused until we return existing towels

The location was good if you wanted a beach close by. There were also many tourist shops nearby.

The food wasn't catered to a vegetarian diet. The selection tended to be poor. The internet was poor at times.